Gorgias
Customer Support
A helpdesk built for ecommerce stores that brings customer conversations into one place.
- Best for
- Online retailers handling order queries.
- Key features
- Shared helpdesk
- Ecommerce order context
- Automation rules
- Considerations
- Focused on ecommerce use cases
- Pricing model
- Tiered subscription by ticket volume · Provider pricing
- Free plan
- Not verified — check provider
Checked against the provider’s site on 11 October 2026. Plans, features and availability can change, so confirm with the provider.
Compare Gorgias with…
Pricing & compatibility
Desk research — not hands-on testedPrice not verified. Check the provider’s pricing page.
Integrations we could verify
None verified from official pages yet. That doesn’t mean they don’t exist — ask in your demo.
Ask in the demo
- Can we migrate existing tickets and help-centre articles, and at what cost?
- Which channels (email, chat, phone, social) are included on the plan we would buy?
- Are AI features charged separately per resolution or conversation?
- Which CRM and team chat integrations are native, and on which plans?
- Is there a minimum number of agents or an annual commitment?
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