Best Gorgias alternatives
Gorgias is a Customer Support tool best suited to online retailers handling order queries. Here are 7 other Customer Support tools on SoftShop — reviewed ones first.
Why you might look for an alternative
- Focused on ecommerce use cases
From our desk research of official provider pages — not hands-on tested.
FreshdeskReviewed
Best for: Growing support teams wanting an approachable helpdesk.
Gorgias vs FreshdeskFrontReviewed
Best for: Teams that run support and account management from email.
Gorgias vs FrontHelp ScoutReviewed
Best for: Small teams wanting support that feels like personal email.
Gorgias vs Help ScoutZendeskReviewed
Best for: Support teams handling high ticket volumes across channels.
Gorgias vs ZendeskZoho DeskReviewed
Best for: Teams already using other Zoho apps.
Gorgias vs Zoho DeskIntercom
Customer messaging platform
LiveChat
Live chat software for websites
Not sure yet? Tell us what you need and we’ll suggest a shortlist, or ask for a demo or help switching.