Will it work with what we use?
We only mark a connection when an official page we could reach names it. “Not verified” does not mean “no” — it means ask in the demo. Check plan restrictions on the source page.
| System | Aircall | Freshdesk | Help Scout |
|---|---|---|---|
| Microsoft 365 / Outlook | Not verified — ask | Not verified — ask | Not verified — ask |
| Google Workspace / Gmail | Not verified — ask | Not verified — ask | Not verified — ask |
| HubSpot | Native (provider-built) Official source · 2026-10-11Check plan availability on the integration page | Not verified — ask | Not verified — ask |
| Salesforce | Native (provider-built) Official source · 2026-10-11Check plan availability on the integration page | Not verified — ask | Not verified — ask |
| Zendesk | Native (provider-built) Official source · 2026-10-11Check plan availability on the integration page | Not verified — ask | Not verified — ask |
| Microsoft Teams | Not verified — ask | Marketplace app Official source · 2026-10-11Marketplace app — check publisher and plan requirements | Not verified — ask |
Confirm these in every demo
- Is the integration built by the provider, a marketplace partner, or a separate connector service (which may cost extra)?
- Which plan is needed, and is there a per-user add-on charge?
- Is sync one-way or two-way, and how often does it run?
- Which plan includes the email/calendar sync we need for Outlook or Gmail?
- Is the accounting integration (Xero/QuickBooks) built by you or a third party, and on which plan?