A
Reviewed in depthAircall
VoIP & UCaaS
A cloud business phone system that connects calls with CRM and helpdesk tools.
- Best for
- Sales and support teams that want calls logged in their CRM or helpdesk.
- Key features
- Cloud phone numbers
- Call routing
- CRM and helpdesk integrations
- Call analytics
- Considerations
- Minimum of 3 users on Essentials and Professional (provider pricing page)
- Pricing model
- Per-licence monthly subscription · Provider pricing
- Free plan
- No free plan found
Checked against the provider’s site on 11 October 2026. Plans, features and availability can change, so confirm with the provider.
Pricing & compatibility
Desk research — not hands-on tested- Essentials: £25.00 per user/month, billing period not confirmed, min 3 users
- Professional: £40.00 per user/month, billing period not confirmed, min 3 users
VAT not stated · Free plan: no · Source, checked 2026-10-11
The page offers annual and monthly billing and says paying annually saves 25%; which one these prices are for was not confirmed.
VAT treatment was not stated next to the prices.
Integrations we could verify
- HubSpot: native — source (2026-10-11)
- Salesforce: native — source (2026-10-11)
- Pipedrive: native — source (2026-10-11)
- Zendesk: native — source (2026-10-11)
Things to note
- Essentials and Professional need at least 3 users.
- Calls outside included allowances may cost extra — check the call rates.
Ask in the demo
- Can we keep (port) our existing UK numbers, and how long does it take?
- What call allowances are included, and what do calls to UK mobiles and abroad cost?
- Does it integrate with Microsoft 365 or Google Workspace calendars and contacts on our plan?
- Are emergency (999) calls supported and how is location handled?
- Is there a minimum number of users or an annual commitment?